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Betknowmore (London)

London
Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
Closed
Sunday
Closed

Providers might offer support outside of these hours. The free National Gambling Helpline is also available 24/7 on 0808 8020 133.

NGSN
London
In-person
Remote

Betknowmore provides support for those experiencing gambling harms, including affected others, in London and across Great Britain.

In London, their Gambling Outreach and Living Support (GOALS) service is community-based, providing online or in-person one-to-one support. Also available in London are New Beginnings and Peer Aid services. New Beginnings is a UK-wide women-only service. The service is designed and delivered by women with lived experience and offers a safe space for women. Peer Aid is a peer support service, delivered by Peer Supporters who have received City and Guilds assured training, and it provides oneto-one, group and personal development support.

All Betknowmore UK’s services combine lived experience and evidencebased therapeutic approaches, with both one-to-one and group support.

Betknowmore UK delivers prevention, early intervention, engagement and outreach activities to reach and support individuals, communities, partners and professionals.

Support styles

  • Risk assessment.
  • Peer support.
  • Evidence-based therapeutic approaches.
  • One-to-one sessions.
  • Group sessions.
  • Support for family and friends.

Support settings

  • Online
  • Face-to-face
  • Telephone

Service benefits

  • Established by individuals with lived experience
  • Personal development
  • Personalised recovery journey
  • Access to aftercare community for relapse prevention

Additional information

  • Very short waiting lists
  • Free support
  • Various treatment lengths available
  • Translators available upon request.
  • Volunteering opportunities

The National Gambling Support Network

This service is part of the National Gambling Support Network (NGSN) which provides free, confidential and personalised support for anyone affected by gambling.

On average, NGSN services can offer treatment within 
5 to 9 working days of receiving the request.

Last updated 9 September 2024