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Lived Experience of Gambling Harms Community

Lived Experience of Gambling Harms Community

We are proudly committed to the lived experience community. Here are a number of ways in which we pull together as one team to ensure that their expertise and perspectives remain at the centre of our work.
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Our Commitment

To help achieve our vision of a society free from gambling harms, we are steered by a clear set of values which guide our behaviour, and shape everything we do.

"It’s essential that the opinions of those with experience of gambling harms guide our work, to ensure we always have their needs in mind.

We are extremely grateful for the work the existing Council has already done."

~ Zoë Osmond, CEO

Lived Experience Engagement

We are always seeking new ways to partner with the lived experience community to achieve our goal of a society free from gambling harms. There are many ways in which we collaborate with the lived experience community, including: 

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Lived Experience Council

The GambleAware Lived Experience Council (LEC) comprises of up to 12 members with lived experience of gambling harms, including people who have been affected by other people’s gambling. 

The purpose of the LEC is to ensure that communities of people with lived experience of harms associated with gambling can provide expert advice on our activities, programmes and strategic development.

Shorter-term opportunities

Individuals with lived experience of gambling harms (including those who are affected others) can register to take part in shorter-term opportunities to contribute to our wider work. Find out more about our opportunities below. 



Affected Lived Experience Research, Treatment and Support group (ALERTS) is an independent lived experience group of individuals who have experienced gambling harms and  a range of treatment providers within the National Gambling Support Network.

ALERTS use their experiences (and that of other service users) to develop and facilitate open and honest dialogue with treatment providers to understand current treatment pathways and establish what works well.  

Learn more


The Gambling Lived Experience Network (GLEN) is “an independent voice raising awareness and support to people with gambling related harms”. It is the largest network representing the community, having achieved charitable status and registration with The Charity Commission, and established governance processes.

Its representatives are visible in the sector and the network reflects very strongly on our commitment to building the capacity and voice of the lived experience community. 

Learn more