Support and treatment services
Explore the evidence base and insights into support and treatment services for people affected by gambling harms.
GambleAware’s research identified insights and recommendations that can improve the way commissioners' scope, design and deliver support and treatment services, as well as prevention programmes and campaigns. The focus was particularly on understanding population needs, outcomes and lived experiences among the communities most at risk.
This research brings together facts and figures from the National Gambling Support Network, evaluations of treatment services and early intervention programmes, and research on informal types of support such as digital and self-help tools.
Learn more about the evidence behind different support, treatment services and tools for people experiencing gambling harms, including who’s using them and how effective they are.
of people who completed treatment through the National Gambling Support Network see an improvement.
Research into support and treatment services has provided insights that help improve how these services are designed and delivered for people experiencing gambling harms.
Research and evaluations often show us where there are gaps in existing research. A scoping study highlighted that people from LGBTQ+ communities in Great Britain are more likely to experience gambling harm. A major barrier is the lack of support services tailored to cultural, gender-specific, or structural needs, and the tendency to treat gambling in isolation from related harms.
A very large research programme explored the experience of gambling harm among marginalised and minoritised groups in Great Britain. It demonstrated, for the first time, that racism and discrimination increase the likelihood of a person experiencing gambling harm, and that people from minority communities are more likely to use gambling to cope with challenges relating to their experience of racism and discrimination in Great Britain.
This research informed the priorities of activities that GambleAware commissioned and developed.