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Care Quality Commission reports

We work with the Care Quality Commission (CQC) and the Gambling Commission to provide a programme of baseline inspections of each service in the National Gambling Support Network.

The reports conducted by the CQC include an overview of how safe, effective, caring, responsive, and well-led each service is.

Care Quality Commission Assessments

Gambling harms treatment services are not regulated under the Health and Social Care Act 2008. As a result, the CQC does not have the legal authority to register these services, pursue enforcement, or provide an overall rating following assessments.

However, CQC does assess services who are members of the NGSN to support quality improvement. This work is carried out as a Service Level Agreement with the Gambling Commission and GambleAware under Paragraph 9 of Schedule 4 of the Health and Social Care Act 2008, which allows CQC to offer advice or assistance to other public authorities.

While CQC’s powers in this area are limited, its assessments help ascertain that services are providing safe, effective, caring, responsive and well led care whilst meeting the needs of people seeking support for gambling-related harms. If appropriate, CQC will provide recommendations in order to meet this need. For further information on how CQC inspect gambling harms treatment services please visit the CQC website.

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CQC assessment: EPIC Restart Foundation

This assessment of EPIC Restart Foundation by the Care Quality Commission evaluates how safe, effective, responsive, and well-led their gambling treatment and post-treatment services are. EPIC Restart Foundation are a charity who support people across the UK to rebuild positive lives after gambling harm, while raising awareness and challenging stigma.

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CQC assessment: Ara Recovery For All

This assessment of Ara Recovery For All's gambling treatment services by the Care Quality Commission evaluates how safe, effective, responsive, and well-led the services are. Ara Recovery For All provide specialist support for individuals affected by gambling harms and affected others in Wales and the South West of England region.

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CQC assessment: NECA

This assessment of NECA's gambling treatment services by the Care Quality Commission evaluates how safe, effective, responsive, and well-led the services are. NECA provide short and long term support, advice and treatment options for individuals affected by gambling related harms in the North East and Yorkshire and Humber regions.

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The National Gambling Support Network helps people struggling with gambling, and people who are worried about someone else’s gambling.

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