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Behaviour change legacy report

Author: Dan Riley, Jennifer Gould, Emma Munro-Faure Published: February 2026

Summary

This report shares GambleAware’s learnings from seven years of delivering national behaviour change communications to reduce gambling harms, offering practical insights and recommendations for future public health interventions.

Topics covered

  • Behaviour change communications
  • Gambling harms stigma
  • Public health framing
  • Policy and regulation context
  • Prevention and early intervention

Key findings

  • Gambling is widely framed as harmless fun, which normalises risk and increases stigma for those experiencing harm.
  • Communications are most effective when they address both individual behaviour and wider cultural and environmental factors.
  • Independent harm-reduction campaigns can reduce gambling urges, even within a highly saturated marketing environment.
  • Fragmented support systems and multiple brands create confusion and barriers to early action.
  • Strong academic grounding, lived-experience co-creation, and rigorous evaluation are critical to successful behaviour change campaigns.
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