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Improving Outcomes Fund – Interim Report

Author: Abigail Manning, Lily Meisner, Jessica Weir, Brendan McGowan, Erwin Hieltjes-Rigamonti Published: August 2025

Summary

This report presents a synthesis of findings to date, drawing together key insights into the factors driving gambling harms among women and minority communities, alongside the barriers these groups face when seeking support. It also highlights how IOF-funded projects are responding with tailored approaches that reflect the specific needs of these populations and are broadening the ways support is provided to people from diverse backgrounds.

Topics covered

  • Drivers of gambling harm amongst women and minority communities
  • Barriers preventing people from seeking support
  • How funded projects and grantee organisations are tailoring responses and driving change

Key findings

  • Key drivers of gambling among women and minority communities include social isolation, financial hardship, and the use of gambling as a coping mechanism to escape cultural or gendered pressures and experiences of discrimination. These drivers are further enabled by the easy accessibility of gambling, particularly through online platforms and late-night betting venues
  • Women and minority ethnic and religious communities face several barriers when seeking support for gambling harms, including stigma and shame, mistrust of services, and low awareness of gambling-related harms. These challenges are compounded by a lack of culturally appropriate support and limited understanding or engagement from professionals, such as those in healthcare.
  • IOF-funded projects have demonstrated a range of effective and thoughtful approaches to addressing the barriers communities face in accessing support. These include embedding conversations about gambling harm within broader topics like debt and financial wellbeing, and using discreet tools, such as QR codes on leaflets, to encourage informal engagement. Projects have also focused on co-creating culturally and gender-sensitive support with communities, building trust through the involvement of community members and people with lived experience, and bringing support directly into local spaces like GP surgeries, mosques, and churches.
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