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Newport's Citizen Advice Bureau Evaluation

Author: Chrysalis Research Published: March 2020
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Summary

This report evaluates a gambling harm minimisation project delivered by Newport Citizens Advice between 2016 and 2018, funded by GambleAware.

Topics covered

  • Project activities and outputs
  • Effectiveness of delivery mechanisms
  • Outcomes and impact achieved
  • Sustainability of the project

Key findings

Overall, the project showed effective delivery and laid important groundwork for sustaining gambling harm reduction efforts. The project met or exceeded its targets, reaching thousands of professionals and members of the public through training, events and support services.
However, there were some limitations in evidencing longer-term impacts beyond immediate training outcomes.

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